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It’s time we told the truth about composite wood decorative panels. If you make products from composite wood panels, we have to talk.
We – North America’s producers of particleboard, MDF and decorative TFL panels – have a confession to make. There are some things we haven’t been telling you, about who we really are and what we actually do.
So, in the spirit of “radical transparency,” we’re ready to come clean. No more secrets.
We are, literally, the core of today’s furniture materials. It’s safe to say that you’ll find particleboard or MDF in every single building and furniture line produced in the last 50 years. And TFL? I’d say that’s utilized in damn near 100 percent of these projects as well.
We’re pretty good at what we do. Moisture- or fire-resistant panels? Lighter weight? Better hardware holding strength? Extreme surface durability? Ultra-low formaldehyde? No problem.
And now, with the advent of gorgeous TFL patterns and stunningly realistic textures, we’ve found ourselves not just selling fashion, but actually leading design in the laminates category. And yet we still haven’t mastered the art of telling our own value story. Somewhere in the distribution chain all our positives get lost, and our materials are reduced to being marketed mostly on price.
That’s completely on us. Other material categories loved by designers and architects have cracked this code by proactively creating positive stories about their products, usually focused on sustainability. These stories are crafted to resonate with designers’ personal values so deeply that they want to share them – to sell them – to their clients. Which is brilliant, because designers don’t buy anything until they’ve already sold them to the project owners.
We have the best materials story in the world. We just aren’t telling it.
Wakeup Calls
As someone who educates A&D specifiers and students about materials for commercial design, I spend a lot of time both with producers and specifiers of composite wood decorative panels. I am constantly confronted with our challenges from both ends of the spectrum, framed here by these four observations:
1. At this fall’s Composite Panel Association meeting the keynote speaker, a major materials distributor in the Southeast, made two important points:
“Green products are not selling in our area, because people associate ‘green’ with higher costs.” And, “I need more content from my suppliers for our social media efforts. Educational content for A&D specifiers would also be great to have.”
2. A major closet systems producer approached me after my presentation at this year’s Executive Briefing Conference – “Design Trends and Green Messaging for Architects and Interior Design Specifiers” – and asked for help training his sales staff: “They don’t know how to respond when asked, ‘What’s sustainable about your TFL products, versus solid wood or plywood from your competitor?’”
3. A&D specifiers are always striving to engineer projects to be as sustainable as possible. While LEED certification isn’t necessarily always the goal, specifiers do want to be able to tell a positive sustainability story about the materials used in the project.
4. Any industry or company hoping to win over Millennial and Generation Z designers and consumers must start the conversation by answering the question, “How is your product helping to save the world?” If they can’t answer that, the conversation is effectively over.
Easy Answers
Here’s a bare-bones version of the materials story that needs to be told by everyone who makes, sells and uses composite wood decorative panels:
We’re just barely scratching the surface here. Expect to see more detail in these pages throughout 2020. And be ready for a major messaging initiative targeting commercial interior designers, and consumers.
This is what we want you to know: Designing and building with composite wood decorative panels truly makes the world a better place. We are waste wood made good. We are climate positive now.
Material Intelligence Founder Kenn Busch creates certified educational content on materials for architects and interior designers. He also covers the major materials and design fairs in Europe for the A&D and manufacturing communities and organizes the TCM North America Decorative Surfaces Conference. MaterialIntelligence.com.
Article provided by www.woodworkingnetwork.com, What's our sustainability story? 'Waste wood made good', November 7, 2019.
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