Privacy Statement 

This privacy policy details how Sierra Forest Products, Inc. uses and protects information you give Sierra Forest Products, Inc. when using this website. Sierra Forest Products, Inc. is committed to ensuring that your privacy is protected. If we ask you to provide certain identifying information when using this website, we agree that it will only be used in accordance with this privacy statement. Sierra Forest Products, Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure you agree with the changes.

What we collect

We may collect the following information:

  • name
  • contact information including e-mail address
  • demographic information such as ZIP code, preferences and interests
  • other information relevant to customer surveys and/or offers

Please see LIST OF COOKIES section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • to improve our products and services.
  • to periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes via phone, email, fax and mail.
  • to use the information to customize the website according to your interests

Security

We are committed to securing your information. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting linked but separate sites. You should exercise caution and review the privacy statement applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We use this data solely for statistical analyses purposes, after which the data is removed from out systems.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE Name COOKIE Description
CART The association with your association with your shopping cart.
CATEGORY_INFO Stores category info on the page, to allow pages to display quickly.
COMPARE The items that you have in the Compare Products list.
CUSTOMER An encrypted version of your customer id with the store
CUSTOMER_AUTH An indicator if you are currently logged into the store
CUSTOMER_INFO An encrypted version of the customer group you belong to
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.

Controlling your personal information

You may restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box to click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ucsforestgroup.com

We will not sell, distribute or lease your personal information to third parties unless required by law to do so. We may, with your permission, use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to 7088 Financial Drive, Mississauga, ON, Canada L5N 7H5.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us, at the above address, as soon as possible. We will promptly correct any information found to be incorrect.

Powered by Innovasium